Refund policy

No Return Policy

At Stitch Virgin Hair Boutique, customer satisfaction is our priority. To ensure the highest standards of quality and hygiene for all our clients, we have a strict No Return Policy for all products and services.

Policy Details:

  1. Final Sale:
    All purchases, including hair extensions, wigs, hair care products, and accessories, are considered final sale. No refunds, returns, or exchanges will be accepted once a purchase is completed.

  2. Hygiene and Quality Assurance:
    Due to the nature of our products and the intimate use of hair and beauty items, we cannot accept returns or exchanges to maintain sanitary standards and protect the integrity of our products.

  3. Service Transactions:
    All services rendered are non-refundable. We encourage clients to communicate any preferences or concerns during their appointments to ensure satisfaction with the final result.

  4. Exceptions:
    In the rare event of a defective product, we will review the issue on a case-by-case basis. Customers must report any concerns within 24 hours of purchase and provide proof of defect. If approved, a replacement may be issued at the boutique’s discretion.

  5. Custom Orders:
    Custom products and services are made specifically to meet your needs. As such, these items are non-refundable and non-exchangeable under any circumstances.

By purchasing from Stitch Virgin Hair Boutique, you agree to our No Return Policy. Please ensure you review your order and confirm your satisfaction before finalizing your purchase.

If you have any questions about our policy, please feel free to contact us before making your purchase. We are here to assist you!